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en:faq [2026/01/21 17:53] – [What are the conditions to run ID360 in a WebView?] adminen:faq [2026/01/26 14:42] (Version actuelle) – admin
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 ===== 📄 Identity Document Management ===== ===== 📄 Identity Document Management =====
 ==== How can I identify the type of identity document that was uploaded? ==== ==== How can I identify the type of identity document that was uploaded? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_lecture_du_dossier_de_preuve#bloc_identity|See in the Proof File Reading Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_lecture_du_dossier_de_preuve#bloc_identity|See in the Proof File Reading Guide]]  
  
 **Block**: Extracted_data Object **Block**: Extracted_data Object
  
 ==== Where do you extract first and last names from on the identity document? ==== ==== Where do you extract first and last names from on the identity document? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_lecture_du_dossier_de_preuve#bloc_identity|See in the Proof File Reading Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_lecture_du_dossier_de_preuve#bloc_identity|See in the Proof File Reading Guide]]  
  
 **Block**: Identity **Block**: Identity
  
 ==== If we push a name for comparison, which name is it compared against? ==== ==== If we push a name for comparison, which name is it compared against? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_parametrage#activer_la_saisie_des_informations_par_l_utilisateur|See in the Configuration Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_parametrage#activer_la_saisie_des_informations_par_l_utilisateur|See in the Configuration Guide]]  
  
 **Section**: Enable user data entry **Section**: Enable user data entry
  
 ==== What is your comparison algorithm? ==== ==== What is your comparison algorithm? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_parametrage#string_comparison_in_id360|See in the Configuration Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_parametrage#string_comparison_in_id360|See in the Configuration Guide]]  
  
 **Section**: String Comparison in ID360 **Section**: String Comparison in ID360
  
 ==== Are receipts for identity documents accepted? ==== ==== Are receipts for identity documents accepted? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:liste_des_pieces_acceptees_par_id360#principe_d_acceptation|See in the List of Documents Accepted by ID360]]  +[[https://id360.doca-id.com/doku.php?id=en:liste_des_pieces_acceptees_par_id360#principe_d_acceptation|See in the List of Documents Accepted by ID360]]  
  
 **Section**: Authorized identity documents **Section**: Authorized identity documents
  
 ==== How is the expiration date of a French ID card calculated? ==== ==== How is the expiration date of a French ID card calculated? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_parametrage#document_d_identite|See in the Configuration Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_parametrage#document_d_identite|See in the Configuration Guide]]  
  
 **Check**: Verify that the document has not expired. **Check**: Verify that the document has not expired.
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 ==== What are the allowed formats and maximum sizes per document? ==== ==== What are the allowed formats and maximum sizes per document? ====
 __**ID360 Capture**__:   __**ID360 Capture**__:  
-[[https://wiki.id360docaposte.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  +[[https://id360.doca-id.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  
  
 __**ID360 Service**__:   __**ID360 Service**__:  
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_du_developpeur_service#upload_de_la_piece_d_identite|See Developer Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_du_developpeur_service#upload_de_la_piece_d_identite|See Developer Guide]]  
  
 **Notes**: In the "Upload identity document" section **Notes**: In the "Upload identity document" section
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 ===== 🛠️ End-user journey and interactions ===== ===== 🛠️ End-user journey and interactions =====
 ==== Which iOS and Android versions are supported by your solution? ==== ==== Which iOS and Android versions are supported by your solution? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  +[[https://id360.doca-id.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  
  
 ==== Which languages are supported during an end-user journey? ==== ==== Which languages are supported during an end-user journey? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  +[[https://id360.doca-id.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  
  
 ==== How many attempts (retries) are allowed? ==== ==== How many attempts (retries) are allowed? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  +[[https://id360.doca-id.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  
  
 ==== Is there a maximum number of OTP SMS sends in case of failure? ==== ==== Is there a maximum number of OTP SMS sends in case of failure? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  +[[https://id360.doca-id.com/doku.php?id=en:vue_utilisateur_final|Refer to the documentation related to the end-user journey]]  
  
 ==== What are the conditions to run ID360 in a WebView? ==== ==== What are the conditions to run ID360 in a WebView? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_du_developpeur_capture#conditions_pour_faire_fonctionner_id360_dans_une_webview|See in the Developer Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_du_developpeur_capture#conditions_pour_faire_fonctionner_id360_dans_une_webview|See in the Developer Guide]]  
  
 **Section**: Conditions to run ID360 in a WebView **Section**: Conditions to run ID360 in a WebView
  
 ==== Is it possible to force the language used in the identification interface ? ==== ==== Is it possible to force the language used in the identification interface ? ====
-[[https://wiki.id360docaposte.com/doku.php?id=vue_utilisateur_final|Refer to the documentation related to the end-user journey]]+[[https://id360.doca-id.com/doku.php?id=vue_utilisateur_final|Refer to the documentation related to the end-user journey]]
  
 **Section**: Forcing the language in the user interface **Section**: Forcing the language in the user interface
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 ===== ⚠️ Error handling and displayed messages ===== ===== ⚠️ Error handling and displayed messages =====
 ==== What is the list of error messages displayed during identity verification? ==== ==== What is the list of error messages displayed during identity verification? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_parametrage#informations_generales|See in the Configuration Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_parametrage#informations_generales|See in the Configuration Guide]]  
  
 **Section**: 🚦 The user must wait until the end of the journey before returning to the business site **Section**: 🚦 The user must wait until the end of the journey before returning to the business site
  
 ==== Do you notify the user in case of failure? ==== ==== Do you notify the user in case of failure? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_de_parametrage#informations_generales|See in the Configuration Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_de_parametrage#informations_generales|See in the Configuration Guide]]  
  
 **Section**: 🚦 The user must wait until the end of the journey before returning to the business site **Section**: 🚦 The user must wait until the end of the journey before returning to the business site
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 ===== 🔐 Authentication and security ===== ===== 🔐 Authentication and security =====
 ==== What is the number of characters in the token? ==== ==== What is the number of characters in the token? ====
-[[https://wiki.id360docaposte.com/doku.php?id=en:guide_du_developpeur_service#connexion_a_l_apiauthentification|See in the Developer Guide]]  +[[https://id360.doca-id.com/doku.php?id=en:guide_du_developpeur_service#connexion_a_l_apiauthentification|See in the Developer Guide]]  
  
 **Section** 1.1 in comments **Section** 1.1 in comments
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