Outils pour utilisateurs

Différences

Ci-dessous, les différences entre deux révisions de la page.

Lien vers cette vue comparative

Les deux révisions précédentesRévision précédente
Prochaine révision		Révision précédente
en:vue_utilisateur_final [2025/08/08 14:43] – adminen:vue_utilisateur_final [2026/04/09 08:47] (Version actuelle) – [📢 Communication of rejections] jsellame
Ligne 1: Ligne 1:
-====== End-user journey ======+[[:vue_utilisateur_final|Français]] | [[:en:vue_utilisateur_final|English]] 
 +---- 
 + 
 +====== End-user process ======
  
 ==== 📲 Supported operating systems ==== ==== 📲 Supported operating systems ====
Ligne 41: Ligne 44:
  
 ==== 📢 Communication of rejections ==== ==== 📢 Communication of rejections ====
-The user is only notified if the document is declared **unusable** during the process.   + 
-Other checks are performed **after receipt**: for example, if the document has expired, **no message** will be displayed, but the file will be marked as **KO** depending on the configuration.+The user is informed if a document is deemed **unusable** during the process. 
 + 
 +If the submitted document does not match the expected one, or if its quality is insufficient, the user is prompted to upload it again or recapture it. 
 +\\ 💬 //The displayed message will be : Unusable document. Make sure it is clear and legible.// 
 + 
 +Additionally, several checks may be performed throughout the process, depending on the configured setup. For example: expired document, failed facial comparison, or non-compliance of a supporting document. 
 +\\ 💬 //The displayed message will be : Some information could not be verified or may have expired. Please try again.// 
 + 
 +In each of these cases, the user is invited to retry the relevant step in order to minimize KO. 
 + 
 +--- 
 + 
 +==== 📞 Phone number verification ==== 
 +As part of the phone number verification process, sending the OTP code is limited to **a maximum of 3 attempts**, at a rate of **one send per minute**. 
 + 
 +--- 
 + 
 +==== 🌍 Forcing the language in the user interface ==== 
 + 
 +It is possible to **force the language of the user interface** by adding the **`lang=xx`** parameter at the very end of the URL. 
 + 
 +For example, to force the language in **French**:   
 +https://id360docaposte.com/static/process_ui/index.html#/enrollment/abcd123?lang=fr 
 + 
 +👉 The language code (**`xx`**) must comply with ISO standards (e.g. `fr`, `en`, `es`, etc.).
  

This website uses cookies. By using the website, you agree with storing cookies on your computer. Also, you acknowledge that you have read and understand our Privacy Policy. If you do not agree, please leave the website.

Plus d’informations